Frequently Asked Questions
Everything you need to know about our premium Moroccan beauty secrets.
Are your products 100% organic and natural?
Yes, all Eliksir Maroka products are sourced directly from organic cooperatives in Morocco. We ensure our Argan and Prickly Pear oils are cold-pressed and free from synthetic additives, parabens, and fragrances.
How long does shipping take?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
How should I store my beauty oils?
To maintain the potency and shelf life of our natural oils, we recommend storing them in a cool, dark place away from direct sunlight and tightly sealing the cap after each use.
Do you test your products on animals?
Absolutely not. Eliksir Maroka is strictly cruelty-free. We do not conduct animal testing on any of our ingredients or finished products.